How to Order

Simply follow the steps below. If you have any questions call for friendly advice on (020) 7633 0099.



Download printable pdf version of order form.

Orders must be placed before 3pm the day before. Any orders including canapes must be placed 48 hours before delivery. Orders placed after 3pm the day before will incur a 20% rush charge. This also includes orders placed after 3pm on a Friday.

Please give 24 hours written notice for cancellations, or the full price may be charged. (Canapes cancellations require 48 hours notice).

All orders are subject to a £5 fuel surcharge

There is a minimum order amount of £50, otherwise a £10 administration fee will be charged'.

Orders placed after our office is closed cannot be guaranteed for the following day.

Please note that any orders placed after 3.00pm the day before delivery, may be subject to change. A Chefs choice menu may need to replace your particular menu choice and delivery times may need to be altered to suit the delivery schedule. On rare occasions, we may not be able to fulfil your order. This also includes orders placed after 3.00pm on a Friday. Please call for further details.

Please contact our office in the morning (from 8.00) and we will advise order availability and delivery time.

Please note that we cannot guarantee weekend deliveries. We will confirm your order.

Any orders that fall out of our catchment area (outside Central London), there is a minimum order and a delivery charge.

Our normal office hours are 8am - 5pm. However, in an emergency our kitchen can be contacted on (020) 7633 9123.

Samples

We would be pleased to provide samples of our food at a reduced cost of 50%. These would need to be requested at least 48 hours in advance (72 hours for canapés) should you place an order after trying our samples we will deduct this cost from your total invoice.
Samples are for a maximum of 4 people.

Weekend charge

Weekend charge is £60.00 for Saturdays and Sundays including bank holidays.

VAT

Invoices will be subject to value added tax at the prevailing rate.

Payment terms

Please contact the office regarding payment if you are using London's Flying Chef for the first time.

Our terms of business are 14 days from the date of invoice. We accept all major credit cards. Please note: a 4% surcharge will be added to all Credit Card payments.

London's Flying Chef reserves the right to charge 4% above RBS base rate on overdue invoices. Customer queries must be submitted in writing within 24 hours of the delivery.

Credit terms are only available to clients who order on a regular basis and will be subject to satisfactory credit references and maintenance of the account within the payment term. As part of our credit terms, all new clients must provide credit card details to be held as security and we reserve the right to take any outstanding payments from this card without further notice.

Please note that our products may contain nuts or nut traces.

Ordering freshly prepared food could not be easier - Contact us online using our web order form.